Welcome to GlamUp! By using our website and services, you agree to abide by the following terms and conditions. Please read them carefully. If you do not agree with these terms, you should not use our website or services.
1. General Information
GlamUp is an online store providing skincare products. Our website, services, and products are available to users who accept these Terms & Conditions. By using this site, you confirm that you are at least 18 years of age or have the consent of a guardian to use our services.
2. Use of Our Website
By accessing or using GlamUp’s website, you agree to:
- Comply with all applicable laws and regulations.
- Not engage in activities that could damage, disable, or impair our website or interfere with other users’ enjoyment of the site.
- Not attempt to access any part of the website or related systems without proper authorization.
3. Product Information
We strive to ensure that the information regarding our products is accurate. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, pricing, or availability. We reserve the right to correct any errors or inaccuracies and to change or update product information as needed.
4. Orders and Payment
- When you place an order on GlamUp, you are offering to purchase a product under these Terms & Conditions. All orders are subject to acceptance by us.
- We reserve the right to refuse or cancel orders at our discretion for reasons such as product availability, errors in pricing, or suspected fraudulent activity.
- Payment must be made through the available payment methods. If a payment is not successfully processed, your order will not be completed, and you will be notified.
5. Shipping and Delivery
- We aim to deliver all orders promptly. Delivery times vary depending on your location and the availability of products.
- Delivery fees may apply based on the shipping address and chosen shipping method.
- GlamUp is not responsible for delays caused by external factors such as weather, customs processing, or shipping carrier delays.
6. Returns and Refunds
- If you are not satisfied with a product, we offer a return policy for certain items. Returns are accepted within 2 days from the date of delivery.
- To be eligible for a return, the product must be unused, in its original condition, and with the receipt or proof of purchase.
- Refunds will be issued according to the payment method used, and shipping costs may not be refunded unless the return is due to an error on our part.
7. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Intellectual Property
All content on the GlamUp website, including text, images, logos, graphics, and trademarks, is the property of GlamUp and is protected by copyright and intellectual property laws. You may not use any of this content without prior written consent.
9. Limitation of Liability
GlamUp is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, products, or services, including any errors or omissions in content or data loss.
10. Indemnification
You agree to indemnify and hold harmless GlamUp, its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of our website, violation of these Terms & Conditions, or infringement of any rights.
11. Changes to Terms & Conditions
We may update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes signifies your acceptance of the revised terms.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from these terms will be resolved through arbitration or a court of competent jurisdiction in Bangladesh.
13. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
- Email: [email protected]
- Phone: +8801608226933
- Address: Dhaka, Bangladesh