At GlamUp, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return policy with the following conditions:
1. Return Window
- You have 2 days from the date of delivery to initiate a return. After this period, we cannot accept any returns.
2. Sealed Package
- To be eligible for a return, the product must be unused and in its sealed, original packaging. Any opened or used items will not be accepted for return.
3. How to Return
- To initiate a return, please contact us within 2 days of receiving your order. You can reach us via:
- Phone: +01608226933
- Email: [email protected]
- Our customer support team will guide you through the return process.
4. Refund Process
- Once the returned item is received and inspected, we will process your refund according to the original payment method.
- Please note that shipping costs are non-refundable, unless the return is due to an error on our part.
5. Exceptions
- Certain products may be non-returnable due to hygiene reasons. Please check product-specific return information before purchasing.
We appreciate your understanding and look forward to serving you!